Lead capture
Collect contact details and project requirements before transferring the enquiry to a manager or CRM.
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01TELEGRAM BOTS / KANTSU! SYSTEMS
Telegram bots forreal business workflows.
I build bots that collect enquiries, send alerts, capture reports, and automate repetitive actions for customers and internal teams.
Discuss a project↗02A WORKING INTERFACE INSIDE MESSAGING
Fast action without another application
Telegram bots work well when a user needs to submit information, receive a result, or trigger an action quickly without signing into a separate system.
I design the conversation, buttons, validation, roles, and integrations so the bot becomes part of the workflow rather than an isolated feature.
03CAPABILITIES
Automated interaction around the clock
Operational alerts
Automatic notifications for new enquiries, status changes, deadlines, payments, and system events.
↗Internal reporting
Quick submission of work results, photos, hours, and comments directly from a phone.
↗Integrations
Connections with Google Sheets, CRM platforms, APIs, databases, websites, and internal systems.
↗04PROCESS
From conversation flow to a stable bot
Scenarios
We define the users, commands, states, data, and expected result of each action.
Conversation prototype
I map transitions, copy, buttons, and handling for invalid or incomplete responses.
Build & integrations
I connect the Telegram API, database, external services, webhooks, and administration logic.
Testing & launch
I test scenarios, permissions, notifications, and reliability before releasing the bot.
05USE CASES
For customers, managers, and field teams
A bot can automate one focused process or become a convenient interface to a complete business system.
Lead botSupport botTeam reportingRemindersOrder updatesCRM / Sheets integration
06QUESTIONS & ANSWERS
What to know before we start
Does a Telegram bot need a server?+
It depends on the logic and expected usage. Reliable production bots are usually hosted in the cloud and receive updates through webhooks.
Can it connect to Google Sheets?+
Yes. A bot can read and write data, create reports, and trigger Apps Script workflows with controlled access.
Can the bot support different user roles?+
Yes. Features can be separated for customers, staff, managers, and administrators.
Can the bot be extended after launch?+
Yes. With the right architecture, new commands, integrations, and workflows can be added without rebuilding the entire bot.
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